For returns, please look at the following guidelines.
- All returns are subject to a 25% restocking fee
- Returns cannot be made after 15 days of having your product
- The buyer is responsible for shipping to and from
- Returns must have an RGA number and approved address for return
- Do not just send back to address your product came from and expect credit
- Please email with your order number for proper return numbers and addresses
- Returns could take 2 weeks to process due to delivery times
- Vintage and used items sales are final. No returns.
For Damages or Missing Items, follow the below guidelines.
- Please refuse the item if it is obviously damaged
- If it is damaged or missing items please contact us as soon as possible
- Please have your order number ready as well as pictures so we can fix the issue
- Vintage and used items cannot be returned
- Cancellations will incur a 5% fee on them. This helps with the time of pulling, picking, readying, packing, and then the reverse of those.
- Cancellation must be called in and spoke to a customer service representative as quickly as possible opposed to email.
- This only applies to customer fault cancellations without replacement.
Warranty:
If your item has a manufacturer defect or doesn't live up to your expectations, please contact the manufacturer.
We only sell new products. It is possible that a new item could have a manufacturer defect.
We do not warranty the products. Warranty is manufacturer direct on all of our products.
If you need help getting in touch with a manufacturer, we can assist you.
Please refer to our warranty link at the bottom of the website.
Cancellations:
